This isn't a post I wanted to write. For over a month now I've been hoping that the issues I've been experiencing with Google's Nexus S phone would have been resolved but unfortunately after two OTA updates the issues remain.

Over 18 months ago I purchased a HTC Hero so that I could experience Android. While it was a good phone, HTC lagged behind the Android updates meaning I was stuck with 1.6 while Nexus One uses were enjoying 2.1. I decided then that my next phone would be an official Google phone, one that would receive updates immediately. So when Google announced the Nexus One's successor, the Nexus S, I immediately pre-ordered it. The Nexus S was faster, lighter, curved, had a super AMOLED display and mostly importantly it was running the latest version of Android, Gingerbread 2.3. It was perfect.

Fast forward a few weeks after the announcement and I had the phone in my hands, that's when things started to go awry.

The first issue I encountered was during the setup procedure, the phone refused to retrieve the correct time from the network. I tried several times including several restarts but nothing worked. No big deal is thought, I can manually set it for now but little did I realise that this was just the beginning of my issues.

I'd been using the phone on a daily basis, tweeting, texting, browsing the web, all without issue until I had to make a series of phone calls. Five minutes into a call and the line went dead. A few "Hello?"'s later and I was looking down at the screen to see the Google boot logo. I thought that was unusual at the time but I had an important call to return to. I dialed them back, apologised then three  minutes later the phone rebooted itself again. This happened three times in a row.

Upset by this I searched the web to see if anyone else was experienced similar issues and it turned out I wasn't alone. People had been experience reboots during calls, while listening to music, watching videos and more. The issues weren't just restricted to rebooting, there was a whole collection of bugs arising for Google's flagship Android device:

• Photos and videos disappearing from the Gallery
• Music files not updating after adding or deleting via USB
• Network reception dropping off until the phone is restarted
• Browser lag when displaying pages with images
• SMS messages sent to the wrong recipient
• ...and of course, the phone randomly rebooting in calls

The real shame about this situation is if you exclude these issues the Nexus S is a great phone. The screen is phenomenal, battery life is excellent and Android 2.3 has lots of great improvements. However, none of these plus points matter when you're at constant risk of the phone rebooting.

Today an official Google employee posted news of a third minor release for Android 2.3 which is due out in the next few weeks. It specifically addresses rebooting during calls, but myself and other users are hoping it'll also fix the other issues.

I remain a fan of Android and look forward to version 3.0 (Honeycomb). I'm just disappointed that while they actively promote the Nexus S as being the 'Pure Google experience' there remains so many serious issues with both the device and the software.