Sony Need to Fix their PS3 Video Download Service
First let me say that I really like my PS3, it's an amazing piece of hardware and I've gotten many hours of entertainment out of it. So when Sony launched their video download service I was excited.
Having only FreeView in my flat, my choice of films are limited to whatever's on Film Four and the DVD's I have access to. An on-demand download service is exactly what I wanted and I didn't mind throwing a few quid Sony's way for good content. However, the important part of the on-demand service is the 'on-demand' bit. Choose a film, pay your money, watch and win. But not with the PSN Video store, oh no. It takes your money quickly enough, but then comes the download, well that'll keep you waiting.
Now I've got a pretty good Internet connection, 24Meg with Be Broadband, and can reach speeds of around 2.1MB/s on a good day. Downloading a standard definition film of around 2.5GB should take about 25 minutes. But on Sony's PSN video store it takes more than two hours, sometimes up to three hours. What's the point of sitting down to rent a film if you then have to wait three hours for it to download. Am I meant to plan ahead, download the day before? Where's the impulse purchase in that?
The reason I take issue with this is because Sony have no excuse for such poor download speeds. I appreciate Friday evening must be a peak time for them but that's what CDN's were invented for. Akamai, Cache Fly and Amazon S3 have all solved this problem. Hell, with so many PS3's hooked up to the network why not use P2P technology and let me download it from everyone else.
The reality is that it's faster to download the 4GB HD version of a film from 'alternative' sources than it is to get the SD version legit from PSN. When the dodgy way of getting content is better than the official way people choose the path of least resistance, especially when the selling point of 'on-demand' service is better served by alternative means.
Please Sony, invest more in bandwidth and a more robust CDN so we can enjoy the films you offer without having to wait an age to get them.





